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QuickBooks OutLook Is Not Responding

QuickBooks Outlook is not responding” error message appears while sending email from QuickBooks Desktop application using Outlook as an email client. Outlook email managers from MS Office can be integrated with various third-party applications such as QB to provide them with the email functionality.  The problem arises when due to some misconfiguration in Windows settings or interoperability issues, Outlook freezes when sending emails. Follow the complete article for primary reasons and solution of “QuickBooks Email Outlook is not Responding” error.

Is your Microsoft Outlook not responding? Call QuickBooks Desktop Technical Support Number 800-563-6160 for Swift Help and Assistance.

What Causes QuickBooks Error “Outlook Not Responding”?

Multi-faceted technical reasons can evoke “Outlook not working” errors while sending email from QB. Check the below-given list:

  • You have logged in as an Administrator in Windows while using QB.
  • Erroneous settings for an email in QB application
  • Incorrect email settings in Internet Explorer
  • Damaged MAPI32.dll file can be another reason behind the arrival of the error outlook 2007 not responding to windows 10.
  • An incomplete or damaged installation of the QuickBooks Desktop software
  • Improper installation of the Outlook on Windows
  • MS Outlook is already running in the background while sending email from QB.

Knowing the possible reasons behind the error ‘ Outlook keeps freezing’ is half part done. Now, you are just a few solutions away from resolving the issue “QB office 365 program won’t open.

How To Resolve QuickBooks Error “Outlook Not Opening?” 

After understanding the possible causes behind the “Outlook stuck on processing” error message, let’s proceed to some of the most considered troubleshooting solutions used in eradicating the error:

Procedure 1: Uncheck the box for “Run this program as Administrator” Option

To send email from QuickBooks, you need to ensure that you are not logged in as an administrator. To confirm, follow the below-mentioned criterion and get rid of the ‘Outlook keeps crashing’ issue:

  • Leave QB and click on the Windows Start icon.
  • Now type QuickBooks in the search area and click Enter.
  • Right-click QB icon and select Open File Location
  • Now from the file containing QuickBooks company file, right-click QuickBooks.exe file and select Properties to proceed further.
  • Now select Compatibility and un-check the box against Run this program as Administrator.
  • If the box grey out and you are not able to click it, select Show Settings for All Users.
  • Select Apply and then hit OK to conclude this task

“If the error message, “QuickBooks Outlook is not responding” persists, then jump to the next troubleshooting method and get rid of QB technical issues such as outlook 2016 not responding windows 10.

Procedure 2: Edit Email Preferences In QuickBooks

To edit your preferences in the QB Desktop application, follow the below-listed steps and check whether this procedure helps to correct your error ‘Outlook will not open windows 10’ or not:

  • Launch QuickBooks and then click Preferences from Edit tab
  • Click Send Forms to proceed further.
  • Move to My Preferences and choose to Send email using the option
  • Hit OK
  • Back to the Edit tab again, click on Preferences.
  • Select Send Forms and go to My Preferences tab
  • Now, hit QuickBooks Email and then click on OK.
  • Next, you need to select Edit and then Preferences to proceed further.
  • Choose Outlook and click OK to finish.

Quit from QuickBooks and Outlook application and Restart windows to send an email, using QB to check if the error Microsoft outlook has, stopped working is fixed. However, if the error, ‘QuickBooks Outlook is not responding” persists, try the next solution.

Procedure 3: Check The Email Preferences In Internet Explorer

If email preferences in Internet Explorer are set up incorrectly in Internet Explorer, then follow the below-given steps to fix the problem outlook 365 not responding:

  • Leave QuickBooks and make sure that no company file is open.
  • Open Internet Explorer on Windows.
  • Now hit Gear icon and then you need to select Internet Options.
  • Navigate to the Programs tab and ensure that you have selected Outlook as the default email program in the settings.
  • Click Apply and then OK to accomplish the task.

If Outlook Freezes even after setting up Outlook as default email, then follow the next troubleshooting step to resolve the error, ‘QuickBooks Outlook is not responding.’

Procedure 4: Select Outlook as QuickBooks email preference

In this method, you need to ensure that the Outlook is selected as the email preference in QuickBooks to resolve your outlook 2016 not responding problem. To do so, follow the given steps:

  • Login QuickBooks from your web browser and go to Options.
  • Now look for a pencil icon (depicts the Edit option) and click it.
  • Next, go to Preference and then select “Quickbooks Email”.
  • From the Edit option, go to the Preference option again and select “Outlook”.
  • Close all the tabs running on your system and then Restart your system

If the error outlook not responding to Windows 10 continues, then try the next solution.

Procedure 5: Repair Your Damaged your MAPI32.dll

MAPI32.dll is a Windows component referred to as ‘ Messaging Application Programming Interface.’ It helps in bridging the communication between MS Office and QB desktop. If there is any damage in this file, it can promote errors like “QuickBooks Outlook is not responding” and “Outlook freezing,” you can fix it by performing the below-listed steps:

  • In the first place, you need to quit terminating all the programs running in the background on Windows.
  • Now from Windows File Manager, navigate to the C:\ Windows\ System32 folder.
  • Find and double-click the Fixmapi.exe file.
  • When the repair process for MAPI32.dll file ends, restart QB and try to send an email again.

The MAPI file repair, in most cases, resolves the Outlook email problems like Outlook crashes when opening. If somehow, QB email problems like, ‘outlook 2016 keeps freezing’ persists, try the next method.

Procedure 6: Tune up your Outlook and reinstall it with a clean install 

Try out this procedure if you are facing a problem like ‘Outlook loading profile stuck’ for best results:

  • Before proceeding, save all your unsaved work and close all the tabs.
  • Shut all the QB processes and open Task Manager.
  • With a clean install tool, rename all the QB applications and files. Then, restart the PC.
  • Rename the remaining folders.
  • Now, uninstall QB and reboot your system.
  • From the internet, download an installation source copy.
  • Moving on, run the installation wizard and follow the instructions as asked.
  •  Open QB, and reactivate your product.
  • An update is there in the help menu, click on it and update QB.
  • Lastly, open the file and try to send the email.

If you followed the above steps carefully, then you will surely get rid of the QB issue, ‘outlook 2010 freezes when receiving email.’

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Do You Need Professional Assistance For Resolving Outlook Express Not Responding Error?

The above-explained solutions can help you to resolve the error ‘Outlook not responding windows 7.’ However, if the QB is unable to send emails due to any reason after performing the above procedures, then connect with an experienced panel of the QuickBooks experts. Dial our QuickBooks customer helpline number 800-563-6160, describe the symptoms of error that you are facing and get instant technical assistance for “QuickBooks Outlook is not responding” issue.